Last updated: 9 November 2026
Here you can read where we deliver, what delivery costs and how your order reaches you.
In short
- We deliver to the Netherlands, Belgium, Luxembourg and Germany.
- Free delivery in the Netherlands on parts and accessories from €100 and on e-bikes from €1,500.
- You pay shipping once per order.
- You always see the shipping cost before you pay.
1. Where we deliver
We deliver to the Netherlands, Belgium, Luxembourg and Germany. We do not ship to other countries at the moment. If you live elsewhere and would still like to order, please contact us.
2. Shipping costs
Shipping costs depend on the country and the type of product:
| Destination | Parts & accessories | Electric scooters | E-bikes & fatbikes | Electric motorbikes |
|---|---|---|---|---|
| Netherlands | € 6,95Free from € 100 | € 24,95 | € 49,95Free from € 1.500 | € 129,00 |
| Belgium, Luxembourg, Germany | € 9,95 | € 34,95 | € 79,00 | € 179,00 |
All amounts include VAT.
3. How we calculate shipping
- You pay shipping once per order, based on the largest product in your cart. If you order an e-bike and a few parts, for example, you only pay the e-bike rate.
- Free delivery is based on the value of the products in your cart, after any discounts.
- Your cart shows how much more you need for free delivery.
4. Dispatch and delivery time
- We ship your order once your payment has arrived: for a bank transfer when the amount is in our account, for Bitcoin once the transaction is confirmed.
- Parts and accessories are sent as a parcel. You will get an email with a tracking code.
- E-bikes, scooters and electric motorbikes are delivered by courier or freight carrier. We will contact you in advance to arrange delivery.
- We deliver within 30 days at the latest. If it will take longer, we will let you know and you can cancel free of charge.
5. When your order arrives
- Check the packaging on delivery. If you see visible damage, have it noted on the carrier’s delivery receipt or take photos.
- Report damage, missing parts or a wrong product as soon as possible, preferably within 48 hours, at sales@e-bikesports.nl, so we can sort it out quickly. Your statutory rights always remain.
- If you are not at home, the carrier will try again or leave a note.
6. Returns
Want to send something back? See how it works on our Returns & refunds page.